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Jira Integration

Connect Roboticks to Jira to automatically create issues from fleet alerts, deployment failures, and device health events. Map alert severity to issue priority and route issues to the correct project boards.

Features

  • Automatic issue creation from alerts
  • Alert severity to Jira priority mapping
  • Project-specific or organization-wide routing
  • Custom issue type and field mapping
  • Bi-directional status sync
  • OAuth token management with automatic refresh

Getting Started

  1. 1

    Connect Jira instance

    Authenticate with Jira OAuth to grant Roboticks access to your Jira projects.

  2. 2

    Map projects and issue types

    Select which Jira projects and issue types to use for different alert categories.

  3. 3

    Configure severity mapping

    Map Roboticks alert severities (INFO, WARNING, CRITICAL) to Jira priority levels.

Frequently Asked Questions

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